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February 22nd, 2012 

Century 21 Heritage Group Ltd., Brokerage
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Client
Ricardo & Doris C. 
 
Testimonial Message
Only you, Mike and Linda, will be our realtors

"This letter is to express our appreciation and thanks for your services. The two of you took the time to listen to us, get to know our needs and our unique situation. You carefully screened and selected properties to show us at our convenience, which was very important to us.

You kept us informed at all times with prompt, clear and detailed communication by phone and/or e-mail. You patiently listened to our changing requirements and desires, and helped us prioritize the features we wanted. You then carefully selected homes to show us that best fit our price range, neighbourhoods, and features, especially with the little time we had.

Mike, your professionalism and knowledge to detail of the area and advice, left us confident that we were making the right decision at each turn. And you Linda, there are not enough good things we can say about you. You are so enthusiastic, professional, courteous, timely and straight forward, you make searching for a home fun. Your responsiveness and commitment go "above and beyond the call of duty", a critical component to a smooth and successful real state transaction in an increasingly challenging marketplace.

Thanks to you both for the wonderful job you did in helping us to buy our home. We were especially impressed by your dedication, efficiency, effectiveness, enthusiasm, team work and acquired friendship that we have come to know. Although we have no plans to move in the near future, only you, Mike and Linda, will be our realtors, and we would not hesitate to recommend your services to anyone in search of a home."
 
Client
Elise H. 
 
Testimonial Message
I would absolutely use her again in the future when looking for a new home!

"Working with Linda was amazing! She was so helpful in all aspects, from finding listings, to making appointments to helping us fill out paper work. With her help we ended up finding the place of our dreams while staying in the budget of our reality! Our overall experience with Linda was very positive and I would absolutely use her again in the future when looking for a new home!"
 
Client
Kristine L. 
 
Testimonial Message
I have found my dream house

"Dear Linda, I am writing to thank you for your professionalism and patience.

I remember it was a little ritual that we established… every Thursday we would meet and house-hunt. Sometimes I was amazed at your stamina. I would be totally exhausted by the end of most days while you were still energetic.

I was impressed that you’re very organized. The appointments were made promptly and the timing was good. We would not waste anytime. More importantly you always had the information on the houses that we would visit in a folder so that I could make notes and re-visit the information afterwards.

It was a lengthy process as I was not sure what I wanted at first. I can’t remember how many properties we had visited. I know it was many. With your patience and expertise, we gradually narrowed down the type and area. Thanks also for being not pushy. You always gave me enough information to help me decide and stop there.

Now that I have found my dream house and am settling in, I am writing to thank you for everything. Your professionalism and patience are much appreciated. Best wishes to you and another year of great success!"
 
Client
Damir & Mika R. 
 
Testimonial Message
Will call him with future business

"I was a first time home buyer. Michael displayed the skill and motivation to assist me in purchasing that new home. The process is new and complex for any first time buyer but Michael was there to go over every step and negotiate the best possible deal for me. It was a pleasure to successfully finish the deal with Michael and I will call him with future business."
 
Client
Mary-Leigh M. 
 
Testimonial Message
A firm sale within a few days!

"Linda and Michael provided me with a clear cut and well defined marketing strategy when I decided to sell an investment property. Their dedication and professionalism shone through from start to finish...and their expertise in marketing my property resulted in a firm sale within a few days! I would highly recommend Michael and Linda's services to my friends and family!"
 
Client
Ying M. 
 
Testimonial Message
Michael and Linda are a winning team!

"With Michael and Linda, when you ask for one real estate specialist, you get two! I have a very loaded but flexible schedule, so with access to two very accommodating agents working in tag-team fashion, I found the perfect dream home in just a few outings. Once we found that perfect property, they were very effective in negotiating an excellent deal for me. Michael and Linda are a winning team!"
 
Client
Pauline & Charlene W. 
 
Testimonial Message
He was understanding of our family objectives in obtaining a successful sale...

"From our first meeting, Michael Mark has been a true gentleman. He provided us with extensive research, including information on preparing our home for sale and the current market conditions. He was understanding of our family objectives in obtaining a successful sale and was attentive to our needs along the way. He presented a professional image during all meetings and was respectful of clients and agents alike. Thank you Michael !"
 
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Date February 22nd, 2012
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